General conditions of sale
Our company: FAMD s.a.r.l
We propose the sale of clothing, accessories and Japanese traditional objects by the process of the E-trade in all the Convention countries European. Preamble Any person can take note of the general conditions of sale on the site, these last do not apply between limited liability company FAMD and the Net surfers wanting to place order.
Article 1: Contract
2.1 general Condition of sale to carry out an order
You declare be old at least 18 years and to have the legal capacity. Any order carried out, must correspond to the normal needs for a household.
2.2 conclusion of the order
You can carry out your orders according to following processes':
- By mail starting from our Internet site (the reception of your order is confirmed to you by mail in the 24 Hours)
- By mail by printing the purchase order on our site and by joining your payment
300 route de la pierre au Diable
tél : 02 50 06 18 40
portable 06 18 68 26 49
Once your order placed, we assure you the reception of the order and the availability of the products. Nevertheless, if in spite of our vigilance the products prove to be inalienable temporarily (out-of-stock condition, etc...) or definitively (exhaustion of stock, stop of manufacture, etc...) we will inform you by e-mail and will invite you to modify or cancel your order.
Article 2: Prices and availability
the prices posted on the site are indicated in euros all French taxes included/understood ( applicable taxes), come to be added the share in the expenses of port and the bank charges for the international one. Our offers of products and price are valid as long as they are visible on the Site, within the limit of stocks available. With reception of the customer order, we check the availability of the ordered products. In the event of temporary or final unavailability of the products (out-of-stock condition, exhaustion of stock, stop of manufacture, etc...), we inform you of the withdrawal period or the possibility of exchange with an equivalent product. In the event of refusal of your share, you will be able to cancel your order and to exert your right of retractation by asking for the refunding of the versed sums (if you paid by advance). We then commit ourselves refunding you in the thirty days following the payment.
Article 3: Payment
It is enough to print the purchase order, to join the cheque corresponding and to address them to it to us by station. The order is treated only with reception of the integral payment of the price.
Modes of payment:
By cheque: The payment by banking cheque is not possible that for drawn cheques in euros on a bank domiciled in France. The setting with the cashing of the cheque is carried out with the reception of the cheque. The cheque will have to be established with the order of limited liability company FAMD
By Bank card: (CB/VISA/MASTERCARD/AMERICAN EXPRESS TRAIN...).
By Credit transfer: Your transfer is to be carried out on our bank account limited liability company :
name account: FAMD sarl
RIB : 30003 00960 00027001746 46
IBAN : FR76 3000 3009 6000 0270 0174 646
BIC-ADRESSE SWIFT : SOGEFRPP
SG GRANVILLE (00960)
27 RUE PAUL POIRIER
Article 4: The delivery
As of reception of your payment, the order is treated and dispatched as soon as possible (in the 3 working days). The delivery takes place within average from 7 to 10 Working days for the Metropolitan France and 15 days for the European Convention countries as from your payment.
The carriage costs are contractual
relay point in France: 8,00 euros
at home in France: 8,00 Euros
For countries in the Europe zone 1 (Germany; Belgium, Luxembourg, Netherlands): 8,00 Euros
For countries in the Europe zone 2 (Uk, Italy, Spain, Austria, Liechtenstein, Swiss): 9,00 Euros
For the other countries of the European Union: 16,00 Euros
for other European countries: 26.40 euros
for Dom Tom: 22,80 Euros
the parcels are dispatched by the post office. The parcels are delivered to the address of delivery being reproduced on the purchase order. In your absence, you receive an opinion of arrival of your parcel indicating to you that this one will be relivré to you or that you can recover it at the post office nearest. As indicated on the card of the products, the share in the expenses of delivery can be raised according to dimensions and of the weight of the ordered products (cumbersome or heavy objects such as folding screens... etc). In this case, the delivery is done by means of a conveyor, the transport charges are then negotiated as a preliminary. The delivery periods are mentioned as an indication and to in no case we cannot guarantee them to you.
Article 5: Returns
You have the right of retractation 15 days envisaged by the law to turn over us the articles without having to justify reason. The return of the products could not be accepted that if they are in their state of origin. The product will have to be imperatively turned over in good condition, in its packing of origin which will have to be complete and intact, in a perfect state of resale, and to be accompanied by all the possible accessories, notes of employment and documentations as well as copy of the purchase invoice. The turned over, abimés, damaged incomplete articles or dirtied by the Customer neither will be refunded nor exchanged. No sending of against refunding will be accepted whatever is the reason. In this case, the expenses of returns are with your load. Refunding will be done with the reception of the article.
Article 6: Reserve property
The delivered goods will remain our property until you filled all your obligations in our opposition, and in particular until the integral payment of the price, if necessary increased interests.
Article 7: Guaranteed defects hidden and responsibility
the damage of external origin or consecutive to a misuse of the Product, an inappropriate storage or a use nonin conformity, are excluded the liability. The provisions above do not make obstacle with the application of the legal guarantee envisaged by articles 1641 and following of the Civil code. The contractual guarantees do not cover: - the abnormal use or not in conformity of the products. (To read the note of employment attentively provided with the products). - defects and their consequences related to the use nonin conformity with the use for which the product is intended (professional, collective use...), - defects and their consequences related to any external cause. However, in accordance with article 4 of the decree n°78-464 of March 24, 1978, the provisions of present cannot deprive the consumer of the legal guarantee which obliges the professional salesman to guarantee it against all the consequences of the hidden defects of the sold thing. FAMD limited liability company is not the producer of all the products presented within the framework of the Site, within the meaning of the law n°98-389 of May 19, 1998 and relating to the product liability defective. Consequently, in the event of direct or indirect damage caused with a person or a good by a defect of the product, only the responsibility for the producer of this one could be sought by the consumer, on the basis of information being reproduced on of the aforesaid packing produces. To be able to profit from the guarantee of the products it is imperatively advisable to preserve the purchase invoice of the product. We decline any responsibility on the assumption that the delivered article would not respect the legislation of the country of delivery. Our responsibility could not be retained in the event of failure with our contractual obligations because of a fortuitous occurence or of a case of absolute necessity as defined by the jurisprudence returned by the French jurisdictions. Our responsibility is inapplicable in the event of flight or of heavy fault of our share, in the event of physical injuries or of product liability defective. In the event of nonsubstantial differences between the photographs of presentation of the articles on our site, texts and illustrations and the articles ordered, our responsibility will not be committed. We implement all the means of which we lay out to ensure the services objects of this general condition of sale on line. We are responsible for any damage direct and foreseeable at the moment of the use of the Web site or the conclusion of the sale contract. To in no case we will not incur a responsibility for losses of benefit, losses commercial, losses of data or loss of earnings or any other consequential damage or which were not foreseeable at the moment of the use of Internet site or the conclusion of the sale contract.
Article 8: Applicable duty and court of jurisdiction
The present general condition of sale on line is subjected to the French right and the Convention of Vienna on the international sale contracts of goods. All the litigations relating to the trade existing between you and limited liability company FAMD are subjected to the exclusive competence of the French jurisdictions. The language of this contract is the French language. In the event of litigation on its interpretation and/or execution, the court of the domiciliation of limited liability company FAMD will be only qualified. The French version of these general conditions of sale will be the only version being taken.
Article 9 - Protection of your personal data
data-processing Law and freedom: In accordance with the data-processing French law and freedom you have a right of access, of modification, correction and suppression of the data which concern you (article 34 of data-processing law the "and freedom" N/78-17 of January 6, 1978). To exert it, you address to: This site is declared with the CNIL under the number 1176591